RyanAir Gives Cardiac Arrest Passenger Sandwich, Charges Him For It

Posted Aug 5th 2011 08:45 AMUpdated Aug 5th 2011 01:26 PM

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When Per-Erik Jonsson went into a cardiac arrest on a RyanAir flight from the U.K. to Sweden on Sunday, all the airline staff did was offer him a sandwich.

Jonsson, 63, broke into a cold sweat and asked his wife for some water roughly one hour into the flight, Sweden's The Local reports.

His wife soon realized that Jonsson had lost consciousness and alerted plane staff as Jonsson's stepdaughter, Billie Appleton, tried to rouse him.


"He didn't respond when I tried to shake him. But after I slapped him in the chest, he began breathing again," Appleton, who happens to be a nurse, told The Local. Appleton said she shouted for a doctor and told flight crew that Jonsson needed oxygen.

But the flight crew, Appleton claims, was ill-equipped to handle the situation. Instead, she says, the airline "said he had low blood pressure and gave him a sandwich and a soda."


Appleton slapped Jonsson on the chest to get him to breath again, news.com.au reports.

Once Jonsson had recovered slightly, the flight crew came to the family asking for payment for the sandwich and soda.

EU regulations mandate that cabin crew be trained in first-aid and pilots should alert air traffic control about a seriously ill passenger.

In a statement to The Local, Ryanair defended the cabin crew, saying they had acted appropriately.

"In line with procedures for such cases a Ryanair cabin crew suggested a diversion to the nearest airport or to have an ambulance on stand-by on arrival at Skavsta, so that the passenger could receive medical treatment," the spokesman said. Yet the Jonsson family says the airline did not, in fact, have an ambulance waiting and instead drove Jonsson to the hospital themselves.

"We want Ryainair to apologize," Billie Appleton told Fox News. As such, the family is considering legal action.

This is just the latest round of bad publicity for the budget airline and CEO Michael O'Leary (above). Lily Allen caused a bit of an uproar in June over boarding pass fees and there was, after all, a mutiny on a flight in the Canary Islands back in February.

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Michelle Neff

oh my!

October 24 2011 at 5:40 PM Report abuse rate up rate down Reply
ANN PONZI

Stewards and stewardeses should be trained in CPR, and anyone who looks that bad should get oxygen too bad the airline staff is not trained well.

October 24 2011 at 1:22 PM Report abuse rate up rate down Reply
VikMoo

Oh wow, thats kinda crazy when you think about it. WOw

www.anon-web.it.tc

August 06 2011 at 2:25 PM Report abuse rate up rate down Reply
Greg Clement

This whole article sounds like a load of 'hyped up' rubbish! As someone that was cabin crew for a number of years before moving into a career in emergency medicine, I find it very hard to believe the whole story is being told here. The comments from mmc19021 are utterly ridiculous, rude and obnoxious. I have very good friends that still work in as cabin crew in various airlines and I can assure you if you ever need their help you will recieve it! I met lots of people like you, always making their mouth go at every given opportunity and as soon as something goes wrong you, like everyone else will look straight to the cabin crew for reassurance and first aid if necessary. Figures released in 2009 state you have a 24% chance of surviving a cardiac arrest on a plane compared with only 15% if you have one anywhere in London out of hospital (owing the time it take for the ambulance to reach you). There's a lot of very greatful people out there, please think before posting nonsense.

August 06 2011 at 4:34 AM Report abuse +2 rate up rate down Reply
Biggles

You have never seen pilots drinking at the bar before a flight unless they are off duty passengers out of uniform!

August 06 2011 at 2:14 AM Report abuse rate up rate down Reply
el fongerino

My kind of airline. You gets what you pays for. Ryan is well-known to be a trash operation--if you're sick, need help, or for whatever reason aren't prepared for the worst experience of your life, dinna' fly these laddies, as they say in Gleeska.

August 06 2011 at 2:05 AM Report abuse +1 rate up rate down Reply
mmc19021

The airline stewardess and pilots today are total asses. They push their weight around like they are the epitomy of importance yet they dont realize they are nothing but glorified taxi drivers and waitresses. Are they all like that, no, of course not, however every day we are reading about the obnoxious asses working the airlines. I have sat in the airport and witnessed pilots drinking at the bar then boarding a flight. I have seen the flying stewardess flashing their butts at passengers they think may have money. People need to start bringing major law suits against the airlines, if they lose enough money you can bet your sweet butt they'll start reaming the total idiots they employ in and start teaching them the meaning of customer service. I for one have chosen to travel either by train or car. I can't say i'll never fly as it may be imperative timewise that i get somewhere fast, but, so far i have managed to take my last six trips thru other transportation modes and i have so far not regretted it.

August 05 2011 at 11:49 PM Report abuse -3 rate up rate down Reply
Anna

That's awful how the family was treated. Recently we flew Airtran, and there was also a medical emergency during flight. There were 2 passangers who were nurses on board that helped the passanger and monitored him, plus the flight attendants had him in the front and stayed with him, also radioed for an ambulance to meet the plane upon arrival. As the EMT's checked him out, his heart went, and the flight attendant ran to get the AED, and they got him going again then removed he and his family first from the plane to rush to the hospital. Air tran was WONDERFUL! And the piolet even thanked everyone for their patience while they tended to the passanger. It made me feel very safe to fly Airtran.

August 05 2011 at 9:01 PM Report abuse +2 rate up rate down Reply
Dann

What a waste of net time...fixing my dinner too.

August 05 2011 at 8:48 PM Report abuse rate up rate down Reply
melbournebeach

Good Night, I have to go fix dinner for my wife. These people are just looking for a lawsuit to get money.

August 05 2011 at 7:22 PM Report abuse -1 rate up rate down Reply

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