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United Flight Diverts, Communications Problem Cited

by Fran Golden Subscribe to Fran Golden's postsPosted Jan 4th 2011 09:54 AM

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A communications system malfunction caused a United Airlines flight from Chicago to Frankfurt to divert to Toronto late last night.

Flight 940 never lost contact with air traffic controllers, United spokesman Rahsaan Johnson tells AOL Travel News. But the captain of the plane determined the problem was serious enough to get it checked out.

"The captain was still in communication with the ground and the communications center, but the crew elected not to cross the Atlantic with the communications issue, hence the landing in Toronto," Johnson says.

The Boeing 777, with 241 passengers and 14 crew onboard, landed without incident at Toronto's Pearson International Airport.

The passengers were flown back to Chicago and housed in hotel rooms overnight. An additional flight has been added to fly them to Frankfurt this afternoon, Johnson says.

Just last week a Piedmont Airlines flight from Hilton Head, S.C. to Washington lost radio contact prompting an evacuation of the U.S. Capitol. But federal officials say the cause in that incident was not mechanical but rather the pilot turning his radio to the wrong frequency.

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Ironchefjay2

I am going to give the pilot the benefit of doubt here as he decided that it was a safety issue. I mean what if he had needed the radio out over the Atlantic and had no way of reaching anyone in an emergency?
And......in this day and age of terrorism one can only wonder what a pilot would do woithout his radio in order to alert the authorities that someing was happening. I think United did the right thing.....and this is from someone that flys accross the worlds oceans about 20 times a year.

January 05 2011 at 1:18 PM Report abuse rate up rate down Reply
JACK

I fly continenal air all the time and have neverhad a problem, theu are one of the last full service air lines, no charge for meals, blanckets, and pillows, was sorry to see them merge with United air, as united is a lower class airline, hopefuly they can bring up the class in united to there standard, oh yes i have been stranded for an8 hour lay over when they cancled a flight as not enough passangers, but that's just business and i would have done the same if i was in charge. jack

January 04 2011 at 7:31 PM Report abuse rate up rate down Reply
Larry

That's so lame, especially the Piedmont that lost radio contact. ALL pilot has to do is turn his transponder to 7600 and that lets the controllers know the a/c has lost radios. They evac'ed the capitol because of that... Gads.

January 04 2011 at 4:44 PM Report abuse rate up rate down Reply
1 reply to Larry's comment
Barry

You obviously missed the point. The Piedmont flight did not loose its radio, it misdialed the next sector frequency, and was unaware it made a mistake.

January 05 2011 at 1:57 PM Report abuse rate up rate down Reply
Al Phillips

The crew showed remarkable profesionalism in their decision. One canot tell when a small problem will be compounded to a disaster when another gitch arrises.I know ,I've been there,and only by luck or the grace of GOD I'm still here.

January 04 2011 at 2:21 PM Report abuse rate up rate down Reply
L R T

Definately the most dramatic NON story of the day! Almost as dramatic as the flight from JFK to ORD that passed 25,00 feet above a rowboat on a lake while enroute. SHEEEESH!!!!

January 04 2011 at 1:34 PM Report abuse rate up rate down Reply
margie

It may not be news worthy to some of you but it's still an article. One needs to keep up on things like this you know. LOL.

January 04 2011 at 12:23 PM Report abuse rate up rate down Reply
Blaire

Wow, I am surprised United Airlines took their passengers back to Chicago and didn't just dump them in Toronto, like their partner "Continental Airlines." Continental is has the worst customer service of all airlines. During the Holiday Blizzard, they cancelled flights, and wouldn't answer their phones or emails--basically left people stranded. It wasn't even the airport's fault, Continental was one of the bigger players that just said "screw our customers, we got our money." Finally days after the debacle, we got through to an agent who said " what do you want, ME to pay for YOUR flight?" Okay, this is way off of the topic, but Continental Airlines better be prepared for a huge class-action lawsuit.

January 04 2011 at 11:53 AM Report abuse rate up rate down Reply
David

So what's the big deal? Slow newsday at AOL? I worked at UAL for 22 years. THIS is NOT news worthy.

January 04 2011 at 11:37 AM Report abuse rate up rate down Reply
1 reply to David's comment
nick

It was a slow day for news on this reporters beat, needed to write something to pick up his or her paycheck.

January 04 2011 at 11:48 AM Report abuse rate up rate down Reply

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